When working with other care providers like CenterWell Home Health, we seek to build a collaborative care team that puts the individual first.
At Home Instead®, our main focus is providing clients with the general care, compassion, and support that an aging loved one needs. While all of our Care Professionals are highly trained, we often partner with other companies to make sure clients are receiving the medical care they need too. For the past 11 years, Kindred at Home, the parent company of Gentiva Health Services, has been a strong partner in the effort to provide the ultimate care team for seniors who seek to stay at home.
About CenterWell Home Health
CenterWell Home Health is a home health skilled nursing and rehabilitative therapy provider who helps to manage care for individuals suffering or recovering from a chronic condition, acute illness, surgery, or an accident. They’ve provided part-time and intermittent care services to local families for almost 50 years.
With a mission “to always keep our patients and their families first by providing clinical excellence, extraordinary service and compassionate care,” CenterWell Home Health partners with in-home senior care services that match their dedication to care.
Partners in Care
When Carla Brogan, Roanoke Market Manager, joined the CenterWell Home Health team over a decade ago, Scott Maxey was her first cold call. Carla was pleased to find out that Home Instead® was as patient-oriented as CenterWell Home Health and the partnership quickly blossomed.
“It’s always ‘what can we do to get the patient what they need’ and collaborative problem solving to figure out the details of their care,” says Carla. “When we are reaching out and need someone to care for one of our patients quickly, Home Instead® is always quick to respond to provide support.”
The Feeling is Mutual
Home Instead’s partnership with CenterWell Home Health is reciprocal. When we find that a client needs more specialized care, we educate the family to let them know to consult with their doctor about in-home nursing care. Then, we can guide the family into choosing a service, like CenterWell Home Health, that fits their needs.
“CenterWell Home Health is a true partner that Home Instead® can count on to provide the highest level of skilled services to seniors in our community!” says Scott Maxey, CDP, Marketing Services Manager. “They are patient-focused, reliable, and compassionate.”
One of our latest partner initiatives is simply providing education to our Care Professionals and their nurses about how each of them play an important role in the lives of our clients and how they can work together to improve patient outcomes. We look forward to continuing to provide compassionate, patient-centered care for seniors who seek to stay in their own home, safely.